Terms of Service

Last updated: May 22, 2026

These Terms of Service (“Terms”) govern your use of the VendHub platform and related services (the “Service”), operated by Modern Amenities (“VendHub,” “we,” “us”). By using the Service or clicking “I agree,” you (“you” or “Operator”) accept these Terms, our Privacy Policy, and our Refund Policy, which are part of this agreement. If you do not agree, do not use the Service. If you are acting on behalf of an entity, you represent that you have the authority to bind it.

1. Account

You must be 18 or older and provide accurate registration information. You are responsible for your credentials, for everyone you authorize to act under your account, and for activity that occurs under it. Notify us promptly of any unauthorized access. We may suspend or terminate accounts at our discretion.

2. The Service

VendHub is a software-as-a-service platform for vending operators. Available features depend on your subscription tier and eligibility and may include VendMarket (third-party marketplace), VendEquipment (equipment listings and financing referrals), VendScout (lead generation and operator-published websites), routes and inventory tools, analytics, and automated communications (email, SMS, voice). We may add, modify, or discontinue features at any time. Features marked Beta or Preview are pre-release and provided AS IS.

Our website, landing pages, product descriptions, demonstrations, partner and supplier logos, roadmaps, and other marketing, promotional, or informational materials are provided for general information only and do not constitute a guarantee, representation, or warranty that any feature, supplier, integration, product, catalog item, or capability is currently available, available to your account, tier, or region, or will be offered in the future. Some capabilities shown may be in development, in onboarding, planned, in Beta or Preview, limited to certain operators, or discontinued. Forward-looking statements, including references to features or suppliers that are “coming soon” or “in progress,” are not commitments. The features and suppliers actually available to you are those enabled for your account, and you can transact only with the suppliers and products enabled for your account at the time of order.

3. Subscription and Billing

Paid subscriptions auto-renew at the then-current rate until cancelled in your account settings. Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds except as required by law or our Refund Policy. We may change fees with 30 days’ notice. Fees are exclusive of taxes, which you are responsible for. Failed charges may result in suspension and reasonable collection costs.

4. Marketplace, Equipment, and Leads

Unless we expressly state otherwise, VendHub is not the seller of goods listed on VendMarket or VendEquipment, and is not a party to the sales contract between you and a third-party supplier, manufacturer, distributor, or financing provider. Catalogs, prices, availability, lead information, and similar data are sourced from third parties (including supplier feeds and Google services) and may be inaccurate, outdated, or change without notice.

• Marketplace orders. Suppliers control fulfillment, shipping, returns, and warranty. Disputes about delivered goods are governed by the supplier’s terms and our Refund Policy. Credits, rebates, and similar earnings are subject to additional terms communicated when offered, have no cash value, and may expire.
• Equipment. Equipment warranties are provided solely by the manufacturer or seller of record. Financing referrals are informational; we are not a lender or broker. You are responsible for site preparation, installation, permits, inspections, and any other location-side compliance.
• Leads and operator sites. We make no representation about lead accuracy, contact-readiness, or conversion. You are solely responsible for outreach compliance (TCPA, CAN-SPAM, do-not-call rules, consent requirements, and call-recording consent in two-party-consent states) and for content published on any operator-managed website. Contract templates and electronic-signature tools are conveniences, not legal advice.

You are responsible for operating your business in compliance with all applicable laws, including licensing, sales tax, food safety, ADA, weights and measures, and employment law. VendHub does not provide legal, tax, or compliance advice.

5. Payments

Payment processing (subscription billing, marketplace checkout, payouts) is provided by third-party processors, currently Stripe (including via Stripe Connect). By using payment features you agree to the applicable processor’s terms, including the Stripe Connected Account Agreement. VendHub does not hold, transmit, or custody funds. Chargebacks, refunds, and processor fees are governed by the processor’s terms and our Refund Policy. The processor may issue its own tax reporting (such as Form 1099-K); you are responsible for your own filings.

6. Your Content

You retain ownership of content you upload, submit, or generate through the Service (“User Content”). You grant VendHub a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, display, distribute, and transmit your User Content as needed to operate, improve, secure, support, and promote the Service, including de-identified analytics and benchmarking. You represent that you have all rights necessary to grant this license and that your User Content does not infringe any third party’s rights, violate any law, or contain harmful code. We may remove User Content that we believe violates these Terms or applicable law.

If you use AI-assisted features, you are responsible for reviewing outputs before relying on them. AI outputs may be inaccurate, incomplete, or unsuitable for your situation; we make no warranty as to their accuracy or fitness.

7. Acceptable Use

You will not: (a) use the Service in violation of law; (b) reverse-engineer or extract source code; (c) resell, sublicense, or white-label the Service outside your subscription; (d) scrape, bot, or otherwise automate access except as expressly permitted; (e) interfere with or gain unauthorized access to the Service or accounts; (f) upload malicious code or unlawful, defamatory, harassing, fraudulent, or infringing content; (g) send unsolicited commercial communications in violation of law; (h) misrepresent your identity; or (i) create undue risk of legal, financial, or reputational harm to us or others. We may investigate violations and take any action we deem appropriate, including suspension, content removal, withholding of payouts, and reporting to law enforcement.

8. Our IP and Third-Party Services

The Service, software, designs, content, data, branding, and documentation are owned by Modern Amenities or its licensors. “VendHub,” “Modern Amenities,” “VendMarket,” “VendEquipment,” and “VendScout” are our trademarks. Third-party names, brands, and logos displayed on the Service or in our marketing are the property of their respective owners. Their display is for identification and informational purposes and does not imply endorsement, sponsorship, partnership, or current availability unless we expressly state otherwise. You receive only the limited license needed to use the Service under these Terms. Feedback you submit may be used by us freely without compensation.

If you believe content on the Service infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act (DMCA) to vendhub@modern-amenities.com. We will respond consistent with the DMCA.

The Service integrates with third-party providers (including Stripe, Resend, Supabase, Google services, Clerk, PostHog, Sentry, Twilio/Retell, and supplier APIs). Your use of those services may be subject to their own terms. We are not responsible for and disclaim liability for any third-party act, omission, downtime, fee, or breach. We do not guarantee delivery of any automated communication (email, SMS, voice); delivery depends on upstream providers and recipient systems.

9. Term and Termination

Either party may terminate at any time. We may suspend or terminate your access immediately, with or without notice, if you breach these Terms, if required by law or by a third-party service provider, if your account presents security or fraud risk, or for any other reason at our discretion. Upon termination, your right to use the Service ends and you are responsible for exporting any data you wish to retain. Obligations that by their nature should survive termination, including payment, indemnification, liability limits, IP, and dispute resolution, will survive.

10. Disclaimers

The Service and all content, data, products, and third-party goods made available through it are provided “as is” and “as available” without warranty of any kind, express or implied. To the fullest extent permitted by law, VendHub and Modern Amenities disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, title, and accuracy. We do not warrant that the Service will be uninterrupted, error-free, or secure, that results will be accurate or reliable, or that any communication will be delivered. No oral or written advice creates any warranty not expressly stated here.

11. Limitation of Liability

To the fullest extent permitted by law, neither VendHub nor Modern Amenities will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, revenue, business, data, or goodwill) arising out of or relating to these Terms or the Service, even if advised of the possibility of such damages. Our total cumulative liability will not exceed the greater of $100 or the fees you paid us in the 12 months preceding the event. These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose.

12. Indemnification

You will indemnify, defend, and hold harmless VendHub, Modern Amenities, and their affiliates, officers, employees, and licensors from any claim, damage, loss, liability, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to your use of the Service, your User Content, your operations and customers, your breach of these Terms or applicable law, any dispute between you and a third party, or any communication you send through the Service.

13. Disputes and Arbitration

This section affects your legal rights. Before filing any claim, you agree to first contact us and try to resolve the dispute informally for at least 30 days. Any unresolved dispute will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in the State of Oregon, in English.

You and VendHub agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any class, collective, representative, or private attorney general action. You and VendHub waive any right to a trial by jury. Either party may bring an individual claim in small-claims court or seek injunctive relief in court to protect IP or confidential information without first arbitrating.

14. General

These Terms are governed by the laws of the State of Oregon (excluding conflict-of-laws rules), and the state and federal courts located in Oregon will have exclusive jurisdiction for any matter not subject to arbitration. Neither party is liable for delays caused by circumstances beyond reasonable control. You may not assign these Terms without our consent; we may assign freely. These Terms (with the Privacy Policy, Refund Policy, and any signed order forms) are the entire agreement and supersede prior communications. If any provision is unenforceable, the rest remains in force. Our failure to enforce any provision is not a waiver. The parties are independent contractors. You may not use the Service in violation of U.S. export controls or sanctions.

15. Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time, at our sole discretion. When we make material changes, we will provide notice by posting the updated version and, where required, by email or through the Service at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

16. Contact

Modern Amenities (VendHub)
Attn: Legal
vendhub@modern-amenities.com